kc88 Privacy Policy

1 What Information We Collect

When registering an account and using kc88 services, we may collect the following types of information:

• Full name, date of birth, and national ID card or passport details (for identity verification)
• Active mobile number and email address (for communication and security)
• Payment method details — such as bKash, Nagad, Rocket, or Upay account numbers (for processing transactions)
• IP address, browser type, device information, and access times (for security monitoring)
• Records of your activity on the platform — such as game history, bet records, and transaction details
• Records of your conversations with customer support

2 How Information Is Collected

kc88 collects your information in the following ways:

• Directly provided information: Information you provide when filling out a registration form, logging in, or making a deposit or withdrawal.
• Automatically collected: Information gathered through cookies and similar technologies when you visit our website.
• From third parties: Information received through identity verification service providers or payment processors.

About Cookies

The kc88 website uses cookies to improve your browsing experience, remember your preferences, and ensure site security. You can disable cookies from your browser settings if you wish, though this may limit some functionality.

3 How Your Information Is Used

Collected information is used only for the following legitimate purposes:

• To complete account registration and verify identity
• To process transactions — to smoothly handle deposits (bKash, Nagad, Rocket, Upay) and withdrawals
• To maintain platform security and prevent fraudulent activity
• To provide customer service and technical support
• To comply with applicable laws and regulations (including anti-money laundering rules)
• To ensure responsible gaming and monitor protective measures
• To conduct analysis and research for service improvement
• To send important service-related notices and updates

We never sell or rent your personal information to third parties for marketing or commercial purposes.

4 Information Disclosure & Sharing

In strictly defined circumstances and within necessary limits, kc88 may share information with the following parties:

• Payment service providers: Necessary information is shared with bKash, Nagad, Rocket, and Upay to complete transactions.
• Identity verification services: We work with approved third parties to complete the KYC process.
• Legal authorities: We are obligated to share information with the relevant authorities in the case of a valid legal order or judicial directive.
• Technology partners: Technology service providers who assist in operating the platform, who are bound by strict confidentiality agreements.

Outside of the above cases, no information is shared with third parties without your consent.

5 Data Security Measures

kc88 adopts industry-standard technical and organizational measures to keep your information secure:

• SSL Encryption: SSL/TLS encryption technology is used during data transfer, preventing unauthorized access by third parties.
• Secure Servers: Your information is stored in high-security data centers with both physical and digital security measures in place.
• Access Controls: Only authorized personnel have access to your information, and their access is strictly controlled and monitored.
• Regular Security Assessments: Our systems undergo regular security testing so that any vulnerabilities can be identified and resolved quickly.
• Two-Factor Authentication: Two-factor authentication (2FA) is available to protect your account.

6 Data Retention Period

kc88 retains your information only for as long as necessary:

• All account and transaction-related information is retained while the account is active.
• Even after an account is closed, certain information may be retained for a specified period under legal obligations, dispute resolution, and applicable regulations.
• Once legal retention obligations have ended, information is securely deleted or anonymized.

In special cases, such as fraud investigations or legal proceedings, information may need to be retained beyond the standard period.

7 Your Rights

As a kc88 member, you have the following rights regarding your personal information:

• Right to Access: You have the right to ask what information we hold about you.
• Right to Rectification: If any of your information is incorrect or incomplete, you have the right to request a correction.
• Right to Erasure: In certain circumstances you may request that your information be deleted — though this is subject to legal obligations.
• Right to Object to Processing: You have the right to object to your information being used for specific purposes.
• Data Portability: In certain cases you may request to receive your information in a structured format.
• Withdrawal of Consent: Where information is processed on the basis of consent, you may withdraw that consent at any time.

To exercise these rights, please contact our support team.

8 Protection of Minors

kc88 services are strictly for persons aged 21 and over only. We do not knowingly collect information from anyone under the age of 21. Age verification is mandatory during the registration process.

If a parent or legal guardian becomes aware that a minor has provided information without their consent, please contact us immediately. We will take prompt steps to delete that information.

9 Third-Party Links & Services

The kc88 platform may contain games and content from third-party providers (such as game suppliers Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, NetEnt, Microgaming, Ezugi). These third parties have their own privacy policies. kc88 is not responsible for the privacy practices of these third parties.

Payment gateway services — bKash, Nagad, Rocket, and Upay — each have their own separate privacy policies that apply to their respective services.

10 Changes to This Policy

kc88 reserves the right to update or amend this Privacy Policy as needed. For significant changes, we will notify you in the following ways:

• By publishing a clear notice on the website
• By sending a message to your registered email address
• By updating the "Last Updated" date at the top of this page

Continued use of the platform after changes have been made will be considered acceptance of the revised policy. We recommend checking this page regularly.

11 Cookies Policy

Cookies are small data files stored in your browser. kc88 uses three types of cookies:

• Essential Cookies: Required for the basic functionality of the site, such as maintaining login sessions. These cannot be disabled.
• Functionality Cookies: Help remember your preferences and settings.
• Analytics Cookies: Help monitor site usage and improve the user experience. They do not reveal personal identity.

You can control cookie usage by changing your browser settings. However, disabling essential cookies may affect some core functionality of the site.

12 International Data Transfers

kc88's servers and infrastructure may be located in various countries. Your information may be transferred to and processed outside of Bangladesh. In such cases we ensure that:

• Appropriate security measures are in place before data is transferred.
• Every party involved is contractually bound to uphold the standards of this Privacy Policy.
• All data protection requirements under applicable law are met.